Tally Genicom T9220 Printer User Manual


 
S
OLVING
P
ROBLEMS
7.16
Dropouts
If faded areas, generally rounded, occur randomly on the
page:
A single sheet of paper may be defective. Try reprinting
the job.
The moisture content of the paper is uneven or the paper
has moist spots on its surface. Try a different brand of
paper. See “Paper Specifications” on page G.3.
The paper lot is bad. The manufacturing processes can
cause some areas to reject toner. Try a different kind or
brand of paper.
The toner cartridge may be defective. See “Vertical
repetitive defects” on the next page.
If these steps do not correct the problems, contact a
service representative.
Vertical lines
If black vertical streaks appear on the page:
The drum inside the toner cartridge has probably been
scratched. Install a new toner cartridge.
Gray background
If the amount of background shading becomes
unacceptable, the procedures below may fix the problem.
Change to a lighter weight pages. See “Paper
Specifications” on page G.3.
Check the printer’s environment; very dry (low humidity)
or high humidity (higher than 80% RH) conditions can
increase the amount of background shading.
Remove the old toner cartridge and install a new one. See
“Installing the Toner Cartridge” on page 2.4.
Toner smear
Clean the inside of the printer. See “Cleaning the Inside”
on page 6.7.
Check the paper type and quality. See “Paper
Specifications” on page G.3.
Remove the toner cartridge and install a new one. See
“Installing the Toner Cartridge” on page 2.4.
Problem Solution
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