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SECTION 16 : Maintenance
It is important for you to clean the following parts in order to maintain print quality:
(1) Platen roller (at ink ribbon replacement time)
(2) Head (at ink ribbon replacement time)
(3) Ink cartridge guide roller and guide plate (at ribbon replacement time)
(4) Cooling fan filter (every half year)
To clean the platen roller and thermal head, use our cleaning kit (sold separately).
*Cleaning kit includes 2 cleaning plates and 1 cleaning agent.
1. Cleaning the platen roller (when replacing the ink ribbon, perform the following with the
power on)
1) Press the SELECT button on the control panel as many times
as necessary for "Unlock Door" to show in the LCD display
and press the ENTER button.
2) Open the side door by pressing the button on the top left of
the printer.
3) Release the lock on the ribbon cartridge by flipping up the lock
lever.
4) Pull out the ribbon cartridge.
5) With the ribbon cartridge removed, flip down the lock lever.
6) Press the SELECT button on the control panel to get "Clean
Up Mode" shown in the LCD display.
7) Now if you hold down the ENTER button, the platen roller will
rotate and when you release the button it will stop.
8) Apply the
cleaning plate moistened in the cleaner to the
rotating platen roller and slide in and out the cleaning plate
several times.
* Once a cleaning plate is used for the platen roller, the plate should be used for
the platen roller only; do not use the same plate for cleaning the thermal head.
Applying the same plate both to the platen roller and thermal head results in
printer failure or poor print quality.
2. Cleaning the thermal head (when replacing the ink ribbon, perform the following with the
power off)
1) Open the side door by pressing the button on the top left of
the printer.
2) Release the lock on the ribbon cartridge by flipping up the lock
lever.
3) Pull out the ribbon cartridge.
4) With the ribbon cartridge removed, flip down the lock lever.
5) Apply the cleaning plate moistened in the cleaner to the
rotating platen roller and slide in and out the cleaning plate
several times.
* Always use clean surface of a cleaning plate for cleaning. Applying an unclean
surface of a plate to the printer results in printer failure or poor print quality.
* Maximum number of times of cleaning plate use (for reference)
- 10 for platen roller (5 for each side)
- 10 for thermal head (5 for each side)
Note 1. - Do not use any cleaning plates that have cracks or flaking in the sponge.
Using such a plate results in printer failure or poor print quality.
- The cleaning agent and plate are not included in our regular package, and available as a set.
For purchase of cleaning kits, contact us. For contact details, see
SECTION 20 : Contact
Information
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CAUTION