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e-STUDIO281c/351c/451c TROUBLESHOOTING June 2005 © TOSHIBA TEC
5 - 92
[ 6 ] E-mail reception related error
[3A10] [3A11] [3A12] E-mail MIME error
The format of the mail is not corresponding to MIME 1.0.
Request the sender to retransmit the mail in the format corresponding to MIME 1.0.
[3A20] [3A21] [3A22] E-mail analysis error
[3B10] [3B11] [3B12] E-mail format error
[3B40] [3B41] [3B42] E-mail decode error
These errors occur when the mail data is damaged from the transmission to the reception of the mail.
Request the sender to retransmit the mail.
[3A30] Partial mail time-out error
The partial mail is not received in a specified period of time.
Request the sender to retransmit the partial mail, or set the time-out period of the partial mail longer.
[3A40] Partial mail related error
The format of the partial mail is not corresponding to this equipment.
Request the sender to remake and retransmit the partial mail in RFC2046 format.
[3A50] [3A51] [3A52] Insufficient HDD capacity error
[3A60] [3A61] [3A62] Warning of insufficient HDD capacity
These errors occur when the HDD capacity is not sufficient for a temporary concentration of the jobs,
etc.
Request the sender to retransmit after a certain period of time, or divide the mail into more than one.
Insufficient HDD capacity error also occurs when printing is disabled for no printing paper.
In this case, supply the printing paper.
[3A70] Warning of partial mail interruption
This error occurs when the partial mail reception setting becomes OFF during the partial mail reception.
Reset the partial mail reception setting ON and then request the sender to retransmit the mail.
[3A80] [3A81] [3A82] Partial mail reception setting OFF
Reset the partial mail reception setting ON and then request the sender to retransmit the mail.
[3B20] [3B21] [3B22] Content-Type error
The format of the attached file is not supported by this equipment (TIFF-FX).
Request the sender to retransmit the file in TIFF-FX.
[3B30] [3B31] [3B32] Charset error
These errors occur when the standard of the Charset is other than ISO-8559-1 or ISO-8559-2.
Request the sender to reformat the Charset into either of the standards described above and then
retransmit the mail.
[3C10] [3C11] [3C12] [3C13] TIFF analysis error
These errors occur when the mail data is damaged from the transmission to the reception of the mail, or
when the format of the attached file is not supported by this equipment (TIFF-FX).
Request the sender to retransmit the mail.
[3C20] [3C21] [3C22] TIFF compression error
The compression method of the TIFF file is not acceptable for this equipment. (Acceptable: MH/MR/
MMR/JBIG)
Request the sender to retransmit the file in the acceptable compression method.