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Troubleshooting Procedures
2-16 [CONFIDENTIAL] TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784)
Check 1 Convert the DC IN icon blink pattern into the hexadecimal error code and
compare it to the tables below. Then go to Check 2.
Table 2-3 Error code
Error code Where error occurs
1*h DC Power (AC Adapter)
2*h Main battery
3:h 2nd battery
4*h S3V output
5*h E5V output
6*h E3V output
7*h IGD-PGV output
8*h 1R5-B1V output
9*h PPV output
A*h 1R05-E1V output
B*h IGD-PGV output
C*h PTV output
D*h PTV output
E*h -
F*h -
DC power supply (AC adapter)
Error code Meaning
10h AC Adapter output voltage is over 16.5V.
11h Common Dock output voltage is over 16.5V..
12h Current from the DC power supply is over 4.95A.
13h Current from the DC power supply is over 0.5A when there is no load.
14h The compensation value of [0A] is not within the limits from design data (±
481mA).