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If Something Goes Wrong
The Windows® operating system is not working
To open the Startup menu:
1 Restart your computer.
2 Press
F8 when your computer starts and before Windows
®
starts
loading.
The Windows
®
Advanced Options menu displays these
options:
❖ Safe Mode
❖ Safe Mode (with Networking)
❖ Safe Mode (with Command Prompt)
❖ Enable Boot Logging
❖ Enable VGA Mode
❖ Last known good configuration (your most recent settings
that worked)
❖ Directory Services Restore Mode (Windows
®
domain
controllers only)
❖ Debugging Mode
❖ Start Windows
®
normally
❖ Reboot
❖ Return to OS Choices (menu)
See your Windows
®
documentation for further explanation.
If your computer is connected to a network, the Startup menu may
display different versions of Safe mode.
Internet problems
My Internet connection is very slow.
Many factors contribute to the speed with which you can surf the
Internet. They include: modem speed, telephone line conditions,
time of day (when everyone else is surfing, your access can be
slow) and popularity of the sites you are trying to access. If
accessing a particular site is very slow, try later.
My browser cannot find the URL address I typed in.
Make sure you separated the domain names of the address with the
forward slash (/). Check the spelling of each name and the syntax of
the address carefully. A single incorrect letter or missed character
will make it impossible for your browser to locate the site.
NOTE