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If Something Goes Wrong
DVD operating problems
Special considerations for the Windows
®
operating system
Wired Equivalent Privacy (WEP) encryption is not enabled
on the wireless access point.
When you install a wireless access point device, the Windows
®
operating system checks whether WEP encryption is enabled on the
device. If it is not enabled, the Windows
®
operating system adds the
device to its list of available wireless networks, but does not create a
wireless connection using the device, since the connection would
not be secure. You can still, however, use the access point. To use an
access point without WEP encryption, follow these steps:
1 Right-click the Wireless Network icon in the System Tray
(far-right portion of the Windows
®
Taskbar).
2 Click View Available Wireless Networks.
3 Select Allow me to connect to the selected wireless network,
even though it is not secure.
4 The Windows
®
operating system will now try to establish a
wireless connection.
The Windows
®
operating system wireless management
facility does not work.
If you are using an external Wi-Fi
®
adapter (a PC Card, USB
adapter, or other variety), check if the adapter comes with its own
management utility. If it does, the utility may be disabling the
Windows
®
operating system wireless management facility, in which
case you must use the adapter's management utility. If the
documentation that accompanies the adapter does not provide
enough information to determine if this is the case, contact that
vendor's support group for further advice.
DVD operating problems
If you experience a problem playing DVDs, you may be able to fix
the problem yourself.
For general problems playing a DVD title, try the following steps:
1 Verify that the disc is in a format that the drive supports.
2 Ensure that the disc is properly inserted in the drive tray.
3 Use the DVD Player software that came with your computer to
view DVD movies.