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When Something Goes Wrong
3255 4073–002 4–3
Indicators Showing a Problem
Cause Action
Paper Status LED blinks red A blinking Paper Status LED indicates that paper is low or
out. Check receipt/journal paper and replace when
necessary. For more information see, section 2.
Paper Status LED steady red A steady lit Paper Status LED indicates a carriage or
paper jam.
Open the cover and the clamshell. Push the carriage away
from the paper jam. Remove any jammed paper or other
obstructions.
Press the Reset button to remove error status.
Reload the paper if necessary, and then close the cover.
Press the Paper Feed button to make sure the paper is no
longer jammed.
For step-by-step instructions for loading paper, see
section 2.
Slip In LED steady green Indicates that the slip or form is positioned properly
(detected by both sensors). No action necessary.
Paper Status LED steady red and Slip In
LED steady green
The NVRAM has failed. The PC Board needs to be
replaced. Contact a Unisys-authorized service
representative.
Online LED not lit Check all cable connections. Check that the host
computer and power supply are both on. The power
supply is turned on by plugging it into an outlet.
Printer Does Not Feed Receipt/Journal Paper
Cause Action
Clamshell not completely latched Open the cover and then open the clamshell. Close the
clamshell and make sure that it is latched properly. Close
the cover.