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118 VISIONEER STROBE XP 450 SCANNER USER’S GUIDE
STATUS LIGHT TROUBLESHOOTING CODES
A green status light indicates the normal state of the scanner.
NORMAL OPERATION
■ Blinking green: indicates the scanner is waking up from power
saving and preparing to scan.
■ Steady green: indicates the scanner is ready to scan.
ERROR CODES
If your scanner experiences hardware problems, the status light will
blink red. The number of times it blinks indicates the error code.
The table below describes the error codes.
Flashing
Code
Problem Description Solution
6 The scanner’s cover is open. Close the scanner cover and make sure it attaches
completely.
9 Paper jam See “Clearing Paper Jams” on page 114.
All Other
Codes
An internal part in the scanner
may have malfunctioned.
Re-boot your computer. If the problem persists, contact
Visioneer Technical Support.