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Printer Operational Problems
7-28
❖
4505/4505ps or 4510/4510ps User’s Guide
The text printed is a
listing of the PostScript
commands instead of
the PostScript job
1. Make certain that the software application you are using to create your job is
configured properly. Refer to your software documentation.
2. If Language Sensing is set to OFF, make certain that the
System Language
setting for the port you are using is set to PostScript. See the
“Interface Menu
Hierarchy” (page 3-37)
.
3. If Language Sensing is set to ON, the job sent to the printer might have
included an incorrect header and therefore not have indicated that a
PostScript Job was being sent.
• Set System Language to PostScript in the appropriate Interface Menu (i.e.
Parallel, Serial, etc.) and try sending the job again.
• Check your software to make sure the PostScript header file is being sent
to the printer.
A legal document prints
but the edges are cut off
1. Set Page Protection to Legal. If page is still being clipped, more memory needs
to be installed.
A PostScript job fails to
print
1. Check the configuration and be certain the proper emulation is selected; also
check the configuration of your printer driver configuration.
2. If Language Sensing is set to ON, set System Language to PostScript in the
appropriate Interface Menu (i.e. Parallel, Serial, etc.) and resend the job.
3. Set Print Errors to ON and resend job.
• If error page prints, this means that there is a problem in the PostScript
coding. Correct the coding problem and resend the job.
• If job does not print and no error page was printed, set Page Protection
to OFF.
• If job still does not print, this job may require additional memory.
Figure 7.4 Printer Operational Problems
(continued)
Problem
Action
AUG-CH07 Page 28 Black,Cyan Friday, February 3, 1995 12:34 AM