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Print Quality Problems
Chapter 7: Troubleshooting
❖
7-29
Figure 7.5 lists common print quality problems, the likely
cause, and recommended actions.
Figure 7.5 Print Quality Problems
Problem
Possible Causes
Corrective Actions
Light/faint prints
Overall image is lighter
than normal.
1. Toner level low/empty
2. Print Density adjustment set
too low
3. Damp paper stock
4. Contaminated Bias Transfer
Roll
1. Replace EP cartridge.
2. Adjust Print Density (see
Chapter 6
).
3. Replace paper stock.
4. Contact your dealer or Xerox / Rank
Xerox.
Blank Prints
Entire printed page is
blank with no visible
print.
1. Defective EP cartridge
2. No printable data received
from computer
1. Replace EP cartridge.
2. Produce a Test Print (see
Chapter 6
). If
the Test Print is normal, check the
following:
• Interface cable between computer
and printer
• Printer set up and application
software
If the Test Print is blank, contact your
dealer or Xerox / Rank Xerox.
Print Quality
Problems
AUG-CH07 Page 29 Black,Cyan Friday, February 3, 1995 12:34 AM