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Solving Other Problems120
The web-based
utility cannot be
accessed.
The CentreWare IS
Administrator’s
password is incorrect.
The CentreWare IS Administrator
password has a 6-character minimum
and a 16-character maximum.
For
details of the CentreWare IS
administrator password, see the
Phaser 6120 Reference Guide on the
Software and Documentation
CD-ROM.
Media is wrinkled. The media is moist
from humidity or
having water spilled
on
it.
Remove the moist media and replace it
with new, dry media.
The media feed roller
or fuser unit is
defective.
Check them for damage. If necessary,
contact Technical Support with the
error information.
Unsupported media
(wrong size, thickness,
type, etc.) is being
used.
Use Xerox-approved media. See
“Media Specifications” on page 45.
Envelopes are being
printed with both green
fuser separator levers
in the plain paper
position.
Before printing envelopes, place both
green fuser separator levers in the
envelope position.
The date and time
is not correctly
maintained on the
printer.
The backup battery
has reached the end of
its service life.
Replace the backup battery.
For
details, see the Phaser 6120
Reference Guide on the Software and
Documentation CD-ROM.
Symptom Cause Solution