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Solving Problems with Printing Quality122
Image is too light;
there is low image
density.
Laser lens is dirty. Clean the laser lens.
The media is moist
from humidity.
Remove the moist media and replace
with new, dry media.
There is not much
toner left in the
cartridge.
Replace the toner cartridge.
One or more of the
toner cartridges may
be defective.
Remove the toner cartridges and
check each for damage. If one or more
is damaged, replace it.
Media type is set
incorrectly.
When printing envelopes, labels,
postcards, thick stock, or
transparencies, specify the appropriate
media type in the printer driver.
Image is too dark. One or more of the
toner cartridges may
be defective.
Remove the toner cartridges and
check each for damage. If one or more
is damaged, replace it.
The imaging unit may
be defective.
Remove the imaging unit and check for
damage. If it is damaged, replace it.
Image is blurred;
background is
lightly stained;
there is insufficient
gloss of the printed
image.
One or more of the
toner cartridges may
be defective.
Remove the toner cartridges and
check each for damage. If one or more
is damaged, replace it.
The imaging unit may
be defective.
Remove the imaging unit and check for
damage. If it is damaged, replace it.
The print or color
density is uneven.
One or more of the
toner cartridges may
be defective or low.
Remove the toner cartridges and
check for damage. If it is damaged,
replace it.
The imaging unit is
defective.
Remove the imaging unit and check for
damage. If it is damaged, replace it.
The printer is not level. Place the printer on a flat, hard, level
surface.
Symptom Cause Solution