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User Guide
8.3
PAPER FEEDING PROBLEMS
Paper Feeding Problems
Symptom
DiagnosDia
Diagnosis and/or Solution
gnosis and ors and/
Paper sticks together
• Ensure there is not too much paper in the tray. Depending on
the thickness of your paper, the paper tray can hold up to 150
sheets.
• Ensure you are using the correct type of paper. Remove paper
from the feeder and flex or fan the paper.
• Humid conditions may cause some paper to stick together.
More than one sheet of
paper being fed
• There may be different types of paper in the tray. Load paper of
only one type, size, and weight at a time.
Paper skews or buckles
• Ensure that the paper in the tray is not overloaded. Depending
on the thickness of your paper, the feeder can hold up to 150
sheets of paper.
• Try another type of paper. Ensure the paper is not bowed in the
tray.
• Ensure the paper guides are adjusted snugly against the paper.
• If you are printing envelopes, ensure the paper thickness knob
is set to the envelope setting.
Transparencies stick
together in the paper exit
• Use only transparencies specially designed for an ink jet printer.
• Remove each transparency as it leaves the printer.
• Ensure transparency is loaded rough-side down.
Envelopes skew or fail to
feed correctly
• Ensure that the paper guide is against the left side of the
envelopes.
• Ensure envelopes are correctly oriented.
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