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User Guide
8.5
QUALITY PROBLEMS
Quality Problems
Symptom
DiagnosDia
Diagnosis and/or Solution
gnosis and ors and/
Light or blurred characters
• You may be using Draft quality. Try selecting a better print
mode using the Quality button (Normal, eXpress, Best).
• Make sure you are using good quality ink jet paper. Try another
type of paper. Glossy paper provides better quality.
• If you are printing on photo, transparency, or iron-on paper, you
may be printing on the wrong side of the paper.
• The print head may need cleaning. If the test print is blank, try
cleaning the print head:
• Press Menu/Exit on the Control Panel.
• Press the down Navigator button until Maintenance
displays.
• Press the right Navigator button until Clean Print Head
1 displays. Press the Select button.
• If not printing on envelopes or card stock, ensure the paper
thickness knob on the side of the machine is in the paper
position.
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