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8.13
User Guide
ERROR CODES
8
Error Codes
These error codes may appear in the display:
Symptom Where Error Occurs Diagnosis and/or Solution
*1 Scanner unit Initial motor hardware error. "Shipping Lock is on,
unlock to operate" appears in display.
• Turn power off. Pull the two release buttons on
the sides of the machine toward you and lift the
Access Cover.
• To prevent damage the WorkCentre scanner
chassis is shipped in the locked position. Pull the
lock towards you to unlock the chassis.
L100 Scanner unit Motor hardware error. Follow instructions for *1.
0001 Operation panel unit Unidentified operation panel. Follow instructions for
*1.
0016 Scanner unit Motor hardware error 2 (Set Document Feeder, M960
only). Follow instructions for *1.
0032 Printer unit Carriage position error. Unplug and plug in. If this
fails, call service.
E701 Copy unit Image processing hardware error. Unplug and plug in.
If this fails, call service.
E713 Scanner unit CCD hardware unit. Unplug and plug in. If this fails,
call service.
E731 Copy unit Flash memory error. Unplug and plug in. If this fails,
call service.
F502 Scanner unit Lamp hardware error. Unplug and plug in. If this fails,
call service.
F900 RDY-Bus communication RDY-Bus communication error. Unplug and plug in. If
this fails, call service.
00-ugm940.book Page 13 Monday, July 31, 2000 3:20 PM