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Xerox Mobile Scanner
User’s Guide
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7. Insert an item face up in the paper feed slot, aligned to the left side of the scanner.
8. The scanner detects the page and starts to feed it through the scanner.
Note that there will be a short pause after you insert the page before the scanner starts to feed the page. This
pause allows you to straighten the item in the paper feed slot.
9. When scanning is finished, the image is saved to the phone.
Retrieving the Scanned Images
Please follow your normal process for viewing, saving, or forwarding files on your phone. In most cases, you will need
to disconnect the device from the scanner to be able to access the scanned files.
Troubleshooting Connection Issues
While several models of Google Android mobile technology devices have been tested to work with the scanner, we
cannot guarantee that every Androidbased device will work, nor guarantee that every device will work as described
above.
Here are some basic troubleshooting steps you can try if your scanner is unable to recognize the device as a
destination drive.
Problem: The device did not display a prompt to choose the USB connection type.
Refer to your device’s user manual for the available USB connection options when you plug the device into a
computer.
Most devices have at least 3 USB options and they are usually to either “charge” the phone via the USB cable, “sync”
the phone with the software on the computer, or mount it as a “disc drive” to transfer files to/from the phone.
These are the same options you should see when you plug the USB cable into the scanner instead of to the
computer. If you do not see the prompt, check your device’s USB connection settings and change it to be a disc
drive if that option is not already selected.
The phone may have an option to always choose the previously selected USB connection and never prompt you to
make the selection again. This may be why you are not getting a prompt to choose your connection type.
Problem: The phone is connected as a disc drive but the LEDs never stop flashing.
•Solution 1:
Check to see if you have a memory card installed on the phone (such as a mini-SD or micro-SD card).