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PA/PT400 & PA/PT 403 User’s Guide 33
Troubleshooting
Tr y as you may, you can’t seem to get the label to look right. Or, the
LEDs are on or flashing when they’re normally off. This is the section
of the User’s Guide that can help you solve your printer’s problems! If,
after reading this section, you’re still having difficulty getting your
printer to print, contact a qualified Zebra service technician.
Help! The LEDs are On/Off/Flashing)
Error LED Power LED Printer Refer to
(Orange) (Green) Status “Resolutions” #
Off Off Off 1
Flashing On Stopped 2
Double Flashing On Paused 3
On On On 4
On On Stopped 5
Off Flashing On 6
Off Flashing Stopped 7
Alternate Flashing Needs Service 8
Simultaneous Flashing Various 2 and 6
On Flashing On 4 and 6
On Flashing Various 5 and 6
Double Flashing Flashing Yes 3 and 7
Resolutions:
1. The printer is not receiving power.
•Have you turned on the printer power?
• Ensure that the battery is fully charged. Follow the instructions in
“Charging the Battery” in “Getting Ready to Print”.
• Make sure the battery is properly installed. Refer to “Installing the
Battery” in “Getting Ready to Print”.
2. The printhead is open.
• Close the top cover and media access door. Then, press the Feed
button to resume printing.
The media is out.
• Load a roll of media, following the instructions in “Loading the Media”