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34 PA/PT400 & PA/PT 403 User’s Guide
in “Getting Ready to Print”. Then, press the Feed button to resume
printing.
The ribbon is out (PT SERIES only).
• Load the ribbon, following the instructions in “Loading the Ribbon” in
“Getting Ready to Print”. Then, press the Feed button to resume
printing.
The head open sensor plate is dirty.
• Clean the head open sensor plate according to the instructions in
“Preventive Maintenance”.
3. The printer is paused.
• Press the Feed button to resume printing.
4. The printhead is under temperature.
• Continue printing while the printhead reaches the correct operating
temperature.
5. The printhead is over temperature.
•Printing automatically stops until the printhead cools to an acceptable
printing temperature; the printer then automatically resumes operation.
The battery is over temperature.
•Printing automatically stops until the printer and battery cool to an
acceptable operating temperature; then, the printer automatically
resumes operation.
6. The battery is under voltage (level 1)
•Wait until the current label finishes printing, then plug the battery
charger into the printer (you don’t have to turn off the printer to do
this).
7. The battery is under voltage (level 2).
• The battery may not have enough power to print the next label and
can reset the printer, losing formats in the printer. Plug the battery
charger into the printer (you don’t have to turn off the printer to do
this). After the battery is charged, press the Feed button.
8. FLASH memory is not programmed.
• Return the printer to an authorized Zebra reseller.
Print Quality Problems
No print on the label.
• If you aren’t using ribbon, make sure the correct media (direct
thermal) is loaded. Try this: Quickly rub your nail or a blunt object over
the label surface. If it doesn’t produce dark marks, the wrong media
(thermal transfer) is loaded.
• Are the media and ribbon loaded correctly? Follow the instructions in
“Loading the Media” and “Loading the Ribbon” in “Getting Ready to
Print”.