ZyXEL Communications NSA310 Server User Manual


 
Media Server User’s Guide 343
CHAPTER 20
Troubleshooting
20.1 Troubleshooting Overview
This chapter offers some suggestions to solve problems you might encounter. The potential
problems are divided into the following categories.
Power, Hardware, Connections, and LEDs
NAS Starter Utility
NSA Login and Access
I Cannot Access The NSA
Users Cannot Access the NSA
External USB Drives
Firmware
File Transfer
Networking
Some Features’ Screens Do Not Display
Media Server Functions
Download Service and Broadcatching Functions
Web Publishing
Auto Upload
Package Management
Backups
20.2 Power, Hardware, Connections, and LEDs
The NSA PWR LED does not turn on (no LEDs are on).
Make sure the NSA is turned on.
Make sure you are using the power adaptor or cord included with the NSA.
Make sure the power adaptor or cord is connected to the NSA and plugged in to an appropriate
power source. Make sure the power source is turned on.
Turn the NSA off and on.
If the problem continues, contact the vendor.