Chapter 20 Troubleshooting
Media Server User’s Guide
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3 If an iTunes client is connected, the NSA’s iTunes server function scans the published media server
folders for files every three minutes. Leave iTunes connected to the NSA for three minutes. Then
use the NSA’s eject button (as shown next) to disconnect.
Figure 218 iTunes Eject Button
4 Then click the NSA’s link to reconnect.
Figure 219 iTunes Reconnected
5 Another way to get the NSA’s iTunes server function to scan the published media server folders for
files is to go to Applications > Media Server and disable and re-enable the iTunes server option.
If you uploaded many files, it may take awhile for the NSA to find and list all of them. Then try
reconnecting your iTunes client.
I cannot use iTunes to play files located on my NSA.
1 Make sure the files are a format supported by iTunes. See Section 21.3 on page 363.