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ZyWALL 5/35/70 Series User’s Guide
Chapter 30 Logs Screens 470
30.2.1 Certificate Not Trusted Log Note
myZyXEL.com and the update server use certificate signed by VeriSign to identify
themselves. If the ZyWALL does not have a CA certificate signed by VeriSign as a trusted
CA, the ZyWALL will not trust the certificate from myZyXEL.com and the update server. The
ZyWALL will generate a log like "Due to error code(11), cert not trusted: SSL/TLS peer
certif..." for every time it attempt to establish a (HTTPS) connection with myZyXEL.com and
the update server. The V4.00 default configuration file includes a trusted CA certificate signed
by VeriSign. If you upgraded to ZyNOS V4.00 firmware without uploading the V4.00 default
configuration file, you can download a CA certificate signed by VeriSign from
myZyXEL.com and import it into the ZyWALL as a trusted CA. This will stop the ZyWALL
from generating this log every time it attempts to connect with myzyxel.com and the update
server.
Follow the steps below to download the certificate from myZyXEL.com.
1 Go to http://www.myZyXEL.com and log in with your account.
2 Click Download Center and then Certificate Download.
Figure 238 myZyXEL.com: Download Center
3 Click the link in the Certificate Download screen.
notes The ZyWALL blocked the packet.
message The ZyWALL blocked the packet in accordance with the firewall’s default policy of blocking
sessions that are initiated from the WAN. “UDP” means that this was a User Datagram
Protocol packet. “W to W/ZW” indicates that the packet was traveling from the WAN to the
WAN or the ZyWALL.
Table 165 Example Log Description
LABEL DESCRIPTION