ENWW 29
Blank page printed
Check for empty ink cartridges
If you are printing black text and a blank page prints, the black ink cartridge might be
empty. See Replacing the ink cartridges.
Check media settings
z Make sure you select the correct print quality settings in the printer driver for the media
loaded in the trays. For example, Maximum dpi is only available for photo paper and
cannot be used with other media types.
z Make sure the page settings in the printer driver matches the width of media loaded in the
tray. See Changing print settings.
Check the parallel port on your computer
If you are using a parallel cable, make sure the printer is connected directly to the parallel
port. Avoid sharing the port with other devices, such as a Zip drive or other printers.
Something on the page is missing or incorrect
Check margin settings
Make sure the margin settings for the document do not exceed the printable area of the
printer. See Setting minimum margins.
Check color print settings
Make sure Print in Grayscale is not selected in the printer driver.
Check the printer location and length of USB cable
High electromagnetic fields (such as those generated by USB cables) can sometimes
slightly distort printouts. Move the printer away from the source of the electromagnetic
fields. Also, it is recommended that you use a USB cable that is less than 3 meters
(9.8 feet) long to minimize the effects of these electromagnetic fields.
