11-18 Troubleshootingbb____________________________________
• Make sure media is loaded properly in the selected cassette or
multipurpose feeder.
- Make sure the correct size media is loaded in the selected
cassette or multipurpose feeder.
- Follow the guidelines for the type of media you are using.
See “Media Types” in chapter 7.
- Make sure media is loaded according to the procedures
and guidelines in “Paper Cassette” and “Multipurpose
Feeder” in chapter 2 and “Media Sources” in chapter 7.
• Make sure the output tray does not become overfilled.
• Remove all media from the multipurpose feeder before turning
on the printer. Reinsert the media when the printer displays the
READY/IDLE message.
• Do not use the printer with the duplexer access panel removed
unless the duplexer is installed.
• Use XANTÉ supplied toner.
• Use XANTÉ Myriad film.
• Keep the printer clean. See “Cleaning the Printer” in chapter 9.
Use the cassette cover to prevent dust and debris from settling on
the paper and getting into the printer.
Locating Paper Jams
Paper Jams occur along the paper path in the areas illustrated in
figure 11.1
