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6-2 User’s Manual
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To clear a paper jam, follow these steps:
Notice:
Clear paper jams quickly to avoid problems with the fuser unit.
Do not touch or scratch the green drum surface when clearing the
paper jam.
Be careful not to expose the drum to light for more than three
minutes.
Take special care when removing a jam from the transfer corona unit
to avoid damage to the corona wire.
1. Check the error message
PAPER JAMn. n indicates
the position where the sheet
has jammed. Follow the
instructions shown below
after step 3.
• n = 0 or 1, go to step 4a.
• n = 2, go to step 4b.
• n = 3, go to step 4c.
• n = 4, go to step 4d.
n = 4 appears when your
printer is equipped with an
optional duplex unit.
2. Open the upper door.
3. Remove the print unit.
For detailed procedures and
advisory notes, see the
section Removing the
Print Unit in Chapter 5.