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OmniSwitch Troubleshooting Guide September 2005 iii
Contents
About This Guide .........................................................................................................xv
Supported Platforms ......................................................................................................... xv
Who Should Read this Manual? ......................................................................................xvi
When Should I Read this Manual? ..................................................................................xvi
What is in this Manual? ...................................................................................................xvi
What is Not in this Manual? ...........................................................................................xvii
How is the Information Organized? ...............................................................................xvii
Related Documentation ..................................................................................................xvii
Before Calling Alcatel’s Technical Assistance Center .................................................... xx
Chapter 1 Troubleshooting the Switch System ......................................................................1-1
In This Chapter ................................................................................................................1-1
Introduction .....................................................................................................................1-2
Troubleshooting System for OS-6624/6648 and OS-7/8XXX .......................................1-3
Advanced Troubleshooting .............................................................................................1-9
Dshell Troubleshooting .................................................................................................1-11
Troubleshooting NIs on OmniSwitch 7700/7800/8800 .........................................1-21
OmniSwitch 6624/6648 Dshell Troubleshooting ...................................................1-23
Accessing Dshell on Idle Switches ..................................................................1-25
Using AlcatelDebug.cfg ................................................................................................1-26
Troubleshooting IPC on OS-6/7/8XXX Series of Switches .........................................1-27
Debugging IPC .......................................................................................................1-27
OmniSwitch 6624/6648 Example ..........................................................................1-34
Port Numbering Conversion Overview .........................................................................1-36
ifindex to gport .......................................................................................................1-36
gport to ifindex .......................................................................................................1-36
Converting from lport .............................................................................................1-36
OmniSwitch 7700/7800/8800 (Falcon/Eagle) Example ..................................1-36
OmniSwitch 6624/6648 (Hawk) Example ......................................................1-37
Chapter 2 Troubleshooting Switched Ethernet Connectivity ..............................................2-1
In This Chapter ................................................................................................................2-1
Overview of Troubleshooting Approach ........................................................................2-2
Verify Physical Layer Connectivity ................................................................................2-3
Verify Current Running Configuration ...........................................................................2-5