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REPLACE BATTERY LED is illuminated
Contact Information
Always ensure that you have the model number, serial number and firmware version
of your unit at hand any time you contact APC Technical Support.
Technical Support
General Information
Probable Cause: Battery is nearing the end of its useful life.
Solution: Based on the date of purchase, if the unit is older
than its 2 year warranty, a replacement battery
cartridge (Part No. RBC63) can be ordered from
your APC AV dealer.
Internet Address: http://www.apc.com/support
Email Support: support.apcc.com
Toll free: (888) 88-APCAV
Address: American Power Conversion
132 Fairgrounds Rd.
West Kingston, RI 02892 USA
Toll free (U.S. and Canada): (800) 800-4272
Fax: (401) 789-3710