Filter
Top Products
Packing
If you don’t have the original packing material, wrap the board
in anti-static material (preferably the anti-static bag in which the
card was originally shipped; however, aluminum foil will work
fine). Pack it in a sturdy box cushioned with wadded papers (i.e.
used computer paper or newspaper).
* Warning: If your product is damaged due to inadequate
packing, your warranty will be void.
Include the return form and invoice.
Send the package, shipping prepaid, to:
RMA#__?__
Applied Engineering
Technical Support
3210 Belt Line Road, Suite 154
Dallas TX 75234
You should insure your package. Æ will not assume any
responsibility for inadequate packing or loss or damage during
shipping.
When We Receive
Our service department will use your completed form in an
attempt to duplicate the problem.
If it is determined that your product is defective due to a
manufacturing defect, your card will be repaired or replaced at
Æ's Option.
Any misuse, abuse, or non-Æ authorized alteration,
modification, and/or repair to the Applied Engineering product
will void the warranty. This warranty will also be void if you
use the Æ product for any purpose other than its intended use.
Your product will be fully tested before it is shipped back to you,
transportation prepaid, via UPS regular delivery.
Once your product is received by Technical Support, it will be
processed and delivered to our shipping department within 7 to
10 working days.
App.G - Getting Help 63