724-746-5500 | blackbox.com
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724-746-5500 | blackbox.com
Chapter 6: Troubleshooting
Quotes are given for specified listed parts for a specific unit.
A 25% minimum restocking charge will be applied on returned stocked parts that were sold as spare/replacement parts. If the
returned part is not a stocked item, a 50% restocking charge may be applied. Additionally, a Return Material Authorization
Number is required when returning parts. To receive credit for returned repair/replacement parts, the parts must be returned to
Black Box within 30 days of the purchase date. Spare part sales over 30 days old will be considered final and the parts will remain
the sole property of the ordering party.