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724-746-5500 | blackbox.com
724-746-5500 | blackbox.com
Page 13
Chapter 1: Introduction
1.3 Product Warranty
Black Box offers a two-year standard limited warranty as stated on the previous page. An extended warranty may be purchased
on the unit’s compressor. The compressor warranty as stated below will be sent with your unit if the option is purchased. Retain
this for future reference. You may consult Black Box Technical Support at 724-746-5500 or info@blackbox.com to verify if the
extended compressor warranty was purchased for your system.
Cold Row Warranty — Compressor
This warranty applies only when Factory Authorized Start-Up is purchased at the time of order entry.
Unit Model #:
Warranty Start Date:
Warranty End Date:
Compressor 1 Serial #:
Compressor 2 Serial #:
Optional Compressor Summary:
Black Box warrants your purchase to be free from defects in material and workmanship for up to 60 months (original standard is
24 months and purchased additional is 36 months). The Black Box Optional Compressor Limited Warranty may be purchased in
1-year increments, up to a total warranty period of 60 months from the date of startup. Black Box’s obligation under this
warranty is to repair or replace, at its option, free of charge to the customer, any part or parts which are determined by Black Box
to be defective for a period of 60 months from the date of startup. Startup must be completed within the first 90 days from
shipment. The 60-month warranty only covers original compressor(s) that were installed by Black Box or an original equipment
supplier contracted by Black Box to manufacture equipment solely for Black Box.
Compressors replaced under this warranty are shipped FOB Factory ground, and warranted for the balance of the original
warranty period or for 90 days from the date of installation, whichever is greater. If the factory is not allowed to start up the
equipment within 90 days from the date of shipment, the warranty will commence on the 91st day from equipment shipment.
Black Box’s warranty does not cover failures caused by improper installation, abuse, misuse, alteration, misapplication, improper or
lack of maintenance, negligence, accident, normal deterioration (including wear and tear), or the use of improper parts or
improper repair. Purchaser’s remedies are limited to replacement or repair of non-conforming materials in accordance with the
written warranty. This warranty does not include cost for torch charges, reclaim charges, Freon, transportation, travel expenses,
costs for removal or reinstallation of equipment, or labor for repairs or replacements made in the field.
If any sample was shown to the buyer, such sample was merely to illustrate the general type and quality of the product, and not
to represent that the equipment would necessarily conform to the sample.
This is the only warranty given by the seller, and such warranty is only given to buyers for commercial or industrial purposes. The
warranty is not enforceable until the invoice(s) is paid in full.
THIS FOREGOING SHALL CONSTITUTE BLACK BOX’S ENTIRE LIABILITY AND YOUR EXCLUSIVE REMEDY. IN NO EVENT SHALL
BLACK BOX BE LIABLE FOR ANY DEFECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES,
INCLUDING LOST PROFITS (EVEN IF ADVISED OF THE POSSIBILITY THEREOF) ARISING IN ANY WAY OUT OF THE INSTALLATION,
USE, OR MAINTENANCE OF THE EQUIPMENT. THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR
IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
This warranty supersedes all other previously printed warranties dated prior to this document.