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TROUBLESHOOTING 5 - 12
Symptom Possible Cause Action
Unsatisfactory
transparencies
Is the transparency sheet suitable? Use transparencies suitable for use with
this printer. See Suitable and Unsuitable
Paper Types on page 3-1
Is the media properly loaded into the
multi-purpose tray?
Make sure that the transparencies are
properly loaded into the multi-purpose tray.
See Printing on Transparencies on page
3-20.
Is the printer driver configured to print
transparencies?
Set the printer driver for transparencies on
the Paper/Output tab (in Windows
®
) or the
Page Setup dialog box (with Macintosh
®
).
See Printing on Transparencies on page
3-20.
Unsatisfactory
envelopes
Are the envelopes of a suitable type? Use envelopes suitable for use with this
printer. See Suitable and Unsuitable Paper
Types on page 3-1
Is the media properly loaded into the
multi-purpose tray?
Make sure the envelopes are properly
loaded into the multi purpose tray.
See Printing on Envelopes on page 3-18.
Is the printer driver configured to print
envelopes?
Set the printer driver for envelopes in the
Paper/Output tab (in Windows
®
) or the
Page Setup dialog box (with Macintosh
®
).
See Printing on Envelopes on page 3-18.
Unsatisfactory
printing
Is the printer driver toner save or
low-resolution functions active?
Change the printer driver settings on the
Graphics tab (in Windows
®
) or the
General dialog box (with Macintosh
®
).
See Help.