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TROUBLESHOOTING 5 - 18
"N" is a paper tray.
"xxxx" represents the paper size and orientation.
Replace
Transfer Roll
The transfer roll cartridge needs to be replaced.
Action:
Replace the transfer roll cartridge.
See Replacing the Transfer Roll Cartridge (TR-11CL) on page 7-11.
Reinsert
Transfer Roll
The transfer roll cartridge is not inserted in the printer or the cartridge is set improperly.
Action:
Push the transfer roll cartridge all the way into the printer.
See Replacing the Transfer Roll Cartridge (TR-11CL) on page 7-11.
Replace Print
Head Cartridge
The print head cartridge needs to be replaced.
Action:
Replace the print head cartridge.
See Replacing the Print Head Cartridge (PH-12CL) on page 7-5.
Set Print Head
Cartridge
The print head cartridge is not inserted in the printer or the cartridge is set improperly.
Action:
Push the print head cartridge all the way into the printer.
See Replacing the Print Head Cartridge (PH-12CL) on page 7-5.
Replace Fuser
cartridge
The fuser unit needs to be replaced.
Action:
Replace the fuser unit.
See Replacing the Fuser unit (FP-12CL) on page 7-14.
Reinsert Fuser
cartridge
The fuser unit is not inserted in the printer or the fuser unit is set improperly.
Action:
Push the fuser unit all the way into the printer.
See Replacing the Fuser unit (FP-12CL) on page 7-14.
No Paper in
Tray1
There is no paper in tray 1.
Action:
Load paper into paper tray 1.
See Load Paper in the Paper Tray on page 3-7.
Load xxxx
in N
Paper size xxxx is not loaded in tray N or is different from that specified on the
computer.
Action:
Load paper xxxx into tray N. If the computer settings are incorrect, cancel printing.
Check the following settings on your computer, reconfigure any that are incorrect, and
reprint.
• Is the correct paper tray specified?
• Is the correct paper size specified?
See Load Paper in the Paper Tray on page 3-7.
See Cancel Printing at the printer’s Control Panel on page 2-14.
Check Paper
in N
Paper is not properly loaded in tray N or is different from that specified on the computer.
Action:
Pull out tray N and check the paper. If the computer settings are incorrect, cancel
printing.
Check the following settings on your computer, reconfigure any that are incorrect, and
reprint.
See Load Paper in the Paper Tray on page 3-7.
See Cancel Printing at the printer’s Control Panel on page 2-14.
Message Meaning and Action