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Troubleshooting
Monitoring the P-touch Status
You can determine the status of the PT-2420PC from the status indicator.
Status Indicator
Lights up
Flashes a few times
Flashes quickly
Flashes, staying off
longer that it is on
Flashes slowly
Cause
→ →
→ →
→ Remedy
• The P-touch is operating normally and is in stand-by.
• The P-touch is receiving data from the computer correctly.
• The cassette is not installed. → Install a cassette.
• A transmission error occurred. → Press the power/feed key to turn
the PT-2420PC off, then on again.
•
The tape cutter button was pressed while printing
→
Try printing again.
• An EEPROM error occurred. → Contact your service representative.
• The print head is cooling down. → Wait until printing continues.