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TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 2
COOLING DOWN The print head has overheated. Wait 30 minutes for it to cool.
COVER OPEN The cover is not closed completely. Close the cover.
DISCONNECTED The other person or other person’s fax
machine stopped the call.
Try to send or receive again.
MACHINE ERROR
XX
The fax machine has a mechanical problem. Unplug the machine. Then contact
your Brother dealer for service.
NO
RESPONSE/BUSY
The number you dialed does not answer or is
busy.
Verify the number and try again.
OUT OF MEMORY You can’t store data in the memory. (Fax sending in process)
Press Stop and wait until the other
operations in progress finish and
then try again.
—OR—
Clear the data in the memory. (See
Out of memory message on page
6-19.)
(Copy operation in process)
Press Stop and wait until the other
operations in process finish and
then try again.
—OR—
Clear the data in the memory. (See
Out of memory message on page
6-19.)
PAPER JAM The paper is jammed in the fax machine. (See Printer Jam or Paper Jam on
page 12-3.)
ERROR MESSAGES
ERROR
MESSAGE
CAUSE ACTION