Brother MFC-J870DW Printer User Manual


 
Troubleshooting
113
B
j Place both hands under the plastic tabs
on both sides of the machine to lift the
scanner cover (1) into the open position.
Move the print head (if necessary) to
take out any paper remaining in this
area. Make sure that jammed paper is
not left in the corners of the machine (2)
and (3).
IMPORTANT
DO NOT touch the encoder strip (1).
Doing this may cause damage to the
machine.
If the paper is jammed under the print
head, unplug the machine from the power
source, and then move the print head to
take out the paper.
If the print head is in the right corner as
shown in the illustration, you cannot move
the print head. Re-connect the power
cord. Hold down until the print head
moves to the center. Then unplug the
machine from the power source and take
out the paper.
If ink gets on your skin or clothing,
immediately wash it off with soap or
detergent.
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