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Disc Jam (MFC-J870DW and
MFC-J875DW) B
Take out the Disc Tray depending on where
the disc is jammed in the machine.
Disc Tray is jammed at the front of the
machine
B
If the Touchscreen shows
Disc Jam [Front], follow these steps:
a Unplug the machine from the AC power
outlet.
b Remove the Disc Tray from the Disc
Guide.
c Close the Disc Guide.
d Re-connect the power cord.
Disc Tray is jammed at the back of the
machine
B
If the Touchscreen shows
Disc Jam [Rear], follow these steps:
a Unplug the machine from the AC power
outlet.
b Make sure there is enough space
behind the machine for removing the
Disc Tray.
c Place both hands under the plastic tabs
on both sides of the machine and lift the
scanner cover to the open position.