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Troubleshooting Checklist
6H122-16 User’s Guide 4-5
4.2 TROUBLESHOOTING CHECKLIST
If the 6H122-16 is not working properly, refer to Table 4-3 for a checklist
of possible problems, causes, and recommended actions to resolve the
problem.
Table 4-3 Troubleshooting Checklist
Problem Possible Cause Recommended Action
All LEDs are OFF. Loss of Power to the 6C105
chassis.
Check the proper
connection of the power
cable and its access to a
live outlet.
The 6H122-16 not properly
installed.
Check the installation. Refer
to Chapter 3.
No Local
Management
Password screen.
Autobaud enabled, but baud
rate has not been detected.
Press ENTER (RETURN)
(may take up to four times).
Terminal setup is not
correct.
Refer to Chapter 5 for
proper setup procedures.
Improper console cable
pinouts.
Refer to Appendix A for
proper console port pinouts.
Cannot contact the
6H122-16 from
in-band
management.
Improper Community
Names Table.
Refer to Section 5.8
for Community Names
Table setup.
The 6H122-16 does not
have an IP address.
Refer to Section 5.15.1 for
IP address assignment
procedure.
Port is disabled. Enable port.
No link to device. Check link to device.