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Chapter 7 Troubleshooting 101
Problem Cause Solution
Printing beyond edge of Paper may not be aligned Make sure the paper is
page correctly in sheet feeder. aligned correctly in the sheet
feeder.
Software settings may be Check the software setting
incorrect. for the right margin.
FUNCTION 1 may be set Check the setting of
incorrectly. FUNCTION 1. This setting
controls the horizontal print
position:
❏ For letter-size paper, set
it to OFF.
❏ For envelopes, set it to
OFF.
❏ For A4-size paper, set it
to ON.
Printout does not match Paper size selected in Make sure the paper size you
paper size driver may be incorrect. select within your printer
driver matches the
orientation in which you
load the paper in the printer.
Paper width selected in Make sure the width of the
driver may be incorrect. paper on which you are
printing matches the width
defined by your software so
the paper is always between
the print head unit and the
platen.
NOTE: If the print head
does print on the platen,
wipe the platen clean with a
dry cloth. (See page 78 for
details.)
Troubleshooting