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104 Troubleshooting Chapter 7
Paper Loading Problems
If you are having paper loading problems, check the problems and
solutions in the following table. After solving a paper loading problem,
remove the paper and load it correctly. Then press the ON LINE button to
set the printer on-line again.
Any of the following paper loading problems may cause the paper to jam
in the printer. See page 116 for complete instructions on how to clear a
paper jam.
Problem Cause Solution
Paper does not load into The sheet feeder may contain Make sure the sheet feeder
printer too many sheets. does not contain too much
paper.
Paper may not be inserted Make sure paper is
correctly. inserted all the way into
the sheet feeder.
Single sheets may not be When manually loading
feeding correctly. paper, be sure to insert a
single sheet of paper all the
way into the sheet feeder. If
the paper is not inserted far
enough, the printer cannot
load it.
Paper is loaded skewed Paper may not be stacked Make sure the stack of paper
(printing is skewed) correctly in sheet feeder. is straight in the sheet feeder.
Make sure the right side of
the stack of paper is aligned
against the right side of the
sheet feeder and the paper
guide is aligned against the
left side.
Make sure the paper exit
path is clear.