Filter
Top Products
96 Troubleshooting Chapter 7
Problem Cause Solution
Recoverable Errors
Blinking E and 1 No paper error After adding paper to the sheet
feeder, press the FF button to feed
paper, or press the ON LINE button
to set the printer on-line.
Blinking E and 2 Paper jam error After removing the jammed paper
from the printer, press the
ON LINE button. See Clearing Paper
Jams on page 116 for detailed
instructions on removing jammed
paper.
Blinking E and 6 BJ cartridge not The BJ cartridge may not be
properly installed installed or may be installed
error incorrectly. Press the CARTRIDGE
button to move the cartridge
holder to the center and check that
the BJ cartridge is installed. If the
cartridge is not installed, install
one. If installed, remove it and try
installing it again. See Installing the
BJ Cartridge on page 14 for
instructions on installing
cartridges.
Blinking F and C Low battery error The printer can no longer operate
on battery power. Turn off the
printer, and plug the AC adapter
or the universal adapter into the
printer, or replace the battery pack
with a charged one. Then turn the
printer on again. You can start the
print operation again. However,
any data sent from your software
application to the printer will be
lost.
Service Call Errors
Blinking C and 1 Service error Press the ON LINE button. The
printer resumes operation. Contact
your Canon authorized dealer as
soon as possible.
Blinking F and 14 Service error Contact your Canon authorized
dealer as soon as possible.