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Problem Cause Solution
Cannot print file sent Software may not be Check that all software is
from remote computer configured correctly. correctly configured for the
network environment. For
example, with a Novell
network, you must include
the Capture statement. Refer
to the user’s manuals
supplied with your
networking software for
more information.
Large gaps appear Check that the video Choose the Main group icon
between text or graphics driver is VGA. in the Program Manager and
open the Windows Setup
icon. If the display driver is
anything other than VGA,
call the display manufacturer
and request an updated
display driver. In the
meantime, install the
standard VGA driver that
came with Windows 3.1.
Automatic line feed may Make sure automatic line
be enabled. feed is disabled through the
FUNCTION settings. See
Chapter 8, Customizing the
Printer, for details.
When printing large The video resolution Lower the video resolution
characters (above 48 pt), is set too high. to 640 x 480.
text is missing (for
example, THE prints as
There may be a problem Make sure Video is set to
TE)
with the video driver itself. VGA in Windows Setup.
Troubleshooting
Chapter 7 Troubleshooting 113