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Printing from computers
Did you install the printer driver according to the correct procedures? (p. 58)
Conrm SELPHY is connected directly to a port on the computer with the USB cable.
Problems Exclusive to Windows: Check if the printer is set to ofine. If it is, right-click the printer
icon and cancel the ofine setting.
Problems Exclusive to Macintosh: Conrm SELPHY is registered to the printer list (p. 59).
Cannot print the date
Printing from memory cards
Conrm the date imprint option is set (pp. 31, 32).
If you are using DPOF printing, the date imprint settings are congured on the digital camera used
for the DPOF settings.
Printing from mobile phones
The date cannot be printed on images sent from a mobile phone (p. 68).
Printing from digital cameras
Conrm that the date setting in your digital camera is set to [On]. However, if the setting is
[Default], the date imprint settings of SELPHY will be used.
Cannot make clean prints
Check if the ink sheet is dusty.
Check if dust has lodged within SELPHY (p. 77).
Remove dust on the printer head with the supplied cleaner unit (p. 77).
Check if condensation has formed within SELPHY (p. 77).
Check if SELPHY is placed near a device with strong electromagnetic or magnetic elds (p. 8).
Colors on the computer display and the print are different
Color generation methods are different with computer screens and prints. Moreover, the variance
may be attributable to the environment in which the screen is viewed (color and strength of the
light), or to the screen’s color adjustment settings.
After using the computer to cancel a print in progress, an image that had already been
printed was printed again when printing resumed
When you restart printing on a Macintosh computer after canceling, an already printed image may
print again when printing resumes.
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The voice guidance won’t play
In the [Voice Guidance Settings] screen, make sure that [Voice Guidance] is set to [On] and that
the [Volume] is at an appropriate level (p.10).
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Voice Guidance
C OPY