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Cisco AS5350XM and Cisco AS5400XM Universal Gateways Card Installation Guide
78-17406-01
Chapter 7 Troubleshooting
Mixing Universal Port and Dial-Only Feature Cards
Mixing Universal Port and Dial-Only Feature Cards
If a dial-only feature card is installed in a chassis with the universal port feature card, only dial services
are supported. Table 7-2 describes the behavior of the Cisco AS5350XM and Cisco AS5400XM
universal gateways with dial-only feature cards, universal port feature cards, or both installed in the
chassis.
Caution We do not recommend deploying dial-only feature cards in a chassis that supports voice and fax services,
because voice or fax calls assigned to the dial-only feature card will fail.
Mixing Voice Feature Cards With Universal Port and Dial-Only
Feature Cards
Voice feature cards are not compatible with universal port and dial-only feature cards. Voice feature
cards should not be installed on any system that has universal port and dial-only feature cards. Table 7-3
describes the behavior of the Cisco AS5350XM and Cisco AS5400XM universal gateways depending on
whether the voice feature card is present at power on.
Note If you plan to use voice feature cards, at least one voice feature card must be present when the universal
gateway is powered on. More voice feature cards can be installed later.
Table 7-2 Universal Port and Dial-Only Feature Card Supported Features
Feature Cards Installed Services Supported
Only dial-only feature cards installed Dial services
Only universal port feature cards installed Dial, voice, and fax services
Both universal port and dial-only feature cards
installed
Dial services
Table 7-3 Voice Feature Card Support During Power On
Feature Cards Present at Power On Feature Cards Supported
Voice feature card present at power on Voice feature card only. Any universal port and
dial-only feature cards present will not be
operational until the voice feature card is removed
and the system is rebooted.
Voice feature card not present at power on Universal port or dial-only feature cards only. Any
voice feature card installed later will not be
operational until the system is rebooted.