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Cisco AS5350XM and Cisco AS5400XM Universal Gateways Card Installation Guide
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Chapter 7 Troubleshooting
Troubleshooting Network Interfaces
Note The port-number is the T1 circuit that you wish to drop. T1 port numbers range from 1 to 28.
Step 2 Disable drop and insert mode after testing the T1 circuits.
Note We recommend that you disable drop and insert mode to prevent accidental use of the push
button on the CT3 feature card.
To disable drop and insert mode, enter the test trunk drop-insert off port-number privileged EXEC
command as follows:
Router> test trunk drop-insert off port-number
Troubleshooting Network Interfaces
For information about isolating problems with the network connections to your universal gateway, see
the Internetwork Troubleshooting Guide publication available on Cisco.com.
Getting Help
For information about technical support, onsite service, and exchange and repair services, see the
“Obtaining Technical Assistance” section on page xvi.