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• The system disk used by the installation was corrupted. VMSINSTAL
instructs you to restore the system disk from the backup copy and restart
the installation.
• VMSINSTAL continues the installation and can tell you to manually
purge replaced files, even if you request that they be purged automatically.
You can purge files, but remember that purging deletes all but the latest
version of all files on your system disk. If you have multiple versions of
system files to save, you can delete just the gateway files you want to
remove from system directories.
To purge files, perform the following steps:
1. Reboot the system.
2. Log in to the SYSTEM account.
3. Purge all system files using the following command:
$ PURGE/LOG SYS$SYSROOT:[*...]*.*
.
.
.
After you perform this task, the installation is complete.
After you see the message that indicates the beginning of the IVP, the
installation of the component software is complete. If the system fails
subsequently, VMSINSTAL displays the following message when you reboot.
%VMSINSTAL-I-RECOVER, TP Desktop Gateway for ACMS was being installed when the system crashed.
The installation completed satisfactorily.
This message indicates that VMSINSTAL finished successfully, not that the
installation of the gateway was successful.
VMSINSTAL does not automatically restart the IVP. Run the IVP
independently by following the steps described in Chapter 11.
9.3.2 Installation Failures
If the installation of the gateway software or a TP Desktop Connector sample
application fails for some reason other than a system failure, the installation
procedure displays a message describing the cause of the failure. To continue
with the installation, correct the condition causing the error and restart the
installation procedure from the beginning.
Errors can occur during the installation if any of the following conditions exist:
• The operating system version is incorrect.
Installing TP Desktop Connector Gateway for ACMS Software 9–9