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Introduction 13
NOTE: If you have thin clients running earlier builds where the WCM Client was not
pre-installed on your thin client, you can:
- Re-image the thin clients with the latest firmware to include the WCM Client in
those builds.
- Use WDM to push the WCM Client package to each thin client.
- Install the WCM Client manually. Ensure that you disable the File Based Write
Filter on the thin client before installing the WCM Client.
Supported Operating Systems
WCM is supported on Dell Wyse thin clients running the following operating
systems:
• WE8S (32-bit and 64-bit)
•WES7P
•WES 7
• WES 2009
Dell Wyse Technical Support
To access Dell Wyse technical resources, visit http://www.wyse.com/support.
If you still have questions, you can submit your questions using the Dell
Wyse Self-Service Center at http://support.wyse.com/selfservice.html or call
Customer Support at 1-800-800-WYSE (toll free in U.S. and Canada). Hours
of operation are from 6:00 A.M. to 5:00 P.M. Pacific Time, Monday through
Friday.
To access international support, visit http://www.wyse.com/global.
Related Documentation and Services
Fact Sheets containing features of hardware products are available on the Dell
Wyse Web site. Go to http://www.wyse.com/products and use the Cloud
clients tab to locate and download the Fact Sheet for your hardware product.
If you need to upgrade your Windows Embedded Standard operating system,
contact Dell Wyse Customer Support at: http://www.wyse.com/support.
WCM_AdminGuide.book Page 13 Thursday, October 31, 2013 4:39 PM