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Troubleshooting 289
Print media misfeeds or
multiple feeds occur
Ensure that the print media you are using meets the
specifications for your printer. See "Supported Paper
Sizes" on page 162 for more information.
Fan the print media before loading it.
Ensure that the print media is loaded correctly.
Do not overfill the print media sources.
Do not force print media into the Priority Sheet
Inserter (PSI) or the Multipurpose Feeder (MPF)
when you load it. Otherwise, it may skew or buckle.
Ensure that the print media is not curled.
Load the recommended print side correctly for the
type of print media you are using. See "Loading Print
Media" on page 165 for more information.
Turn the print media over or around and try printing
again to see if feeding improves.
Do not mix print media types.
Do not mix reams of print media.
Remove the top and bottom curled sheets of a ream
before loading the print media.
Load a print media source only when it is empty.
The envelope is creased after
printing.
Ensure that the envelope is loaded as instructed in
"Loading Print Media in the Multipurpose Feeder
(MPF)" on page 166 or "Loading Print Media in the
Priority Sheet Inserter (PSI)" on page 173.
Page breaks in unexpected
places.
Increase the setting for Time-Out in the Printer
Settings menu in the Dell Printer Configuration Web
Tool.
Job prints from the wrong
source or on the wrong print
media.
Check the
Paper Type on the printer operator
panel and in the printer driver.
Print media does not stack
neatly in the output bin.
Turn the print media stack over in the PSI and MPF.
Problem Action