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Troubleshooting 291
Toner smears or print comes off/Stain on back side
3 Verify that the Paper Type setting in the printer
driver matches the print media you loaded.
1
On the
Paper/Output
tab in
Printing
Preferences
of the printer driver, check the
Paper Type
setting.
2
Load dry (not damp) and corrected print
media, and then click
Print Test Page
in
Properties
of the printer driver.
Is the problem recovered?
The task is
complete.
Go to action 4.
4 Disable the Toner Saving Mode in the printer
driver.
1
On the
Advanced tab in Printing
Preferences of the printer driver, ensure that
the Toner Saving Mode check box is not
selected.
Is the problem recovered?
The task is
complete.
Contact Dell.
Action Yes No