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304 Troubleshooting
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NOTE: In this section, some procedures that use the Tool Box can also be
performed using the operator panel or Dell Printer Configuration Web Tool. For
information on how to use the operator panel and Dell Configuration Web Tool, see
"Understanding the Printer Menus" on page 215 and "Dell Printer Configuration Web
Tool" on page 109.
2
1 Click Machine Check on the Diagnosis tab.
2
Select
Dispense Motor Check (Yellow)
,
Dispense Motor Check (Magenta)
,
Dispense
Motor Check (Cyan)
, or
Dispense Motor
Check (Black)
from the drop-down list box,
and click the
Start
button.
3
Click the
Play of Sound
button to check the
motor sound.
4
Repeat steps 1 and 2 to perform Dispense
Motor Check for the rest of the toner
cartridges.
NOTE: You can perform Dispense Motor Check
for CMYK in any order you desire.
NOTE: Do not check the operation of the
dispense motor repeatedly.
Does the noise generated from the printer
match with the noise from the Play of Sound
button?
Contact Dell. Go to action 3.
3
1
Reinstall the toner cartridges.
2
Perform action 2 again.
Does the noise generated from the printer
match with the noise from the Play of Sound
button?
Contact Dell. The task is
complete.
Action Yes No