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Troubleshooting 307
Other Problems
Contacting Service
When you call for printer service, be prepared to describe the problem you are
experiencing or the error message on the display.
You need to know the model of your printer type and serial number. See the
label located inside the side door of your printer.
Problem Action
Condensation has occurred
inside the printer.
This usually occurs within several hours after you heat
the room in winter. This also occurs when the printer
is operating in a location where relative humidity
reaches 85% or more. Adjust the humidity or relocate
the printer to an appropriate environment.