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Dell Latitude LT System User’s Guide
C-4
issues the Credit Return Authorization Number. You must also prepay shipping
charges and insure the shipment or accept the risk of loss or damage during
shipment. You may return software for refund or credit only if the sealed package
containing the diskette(s) or CD(s) is unopened. Returned products must be in as-
new condition, and all of the manuals, diskette(s), CD(s), power cables, and other
items included with a product must be returned with it. For customers who want to
return, for refund or credit only, either applications software or an operating system
that has been installed by Dell, the whole system must be returned, along with any
media and documentation that may have been included in the original shipment.
This “Total Satisfaction” Return Policy does not apply to DellWare products, which
may be returned under DellWare's then-current return policy. In addition, recondi-
tioned parts purchased through Dell Spare Parts Sales in Canada are nonreturnable.
Year 2000 Statement of Compliance for Dell-
Branded Hardware Products
Dell-branded hardware products shipped on or after January 1, 1997, are eligible to
carry the “NSTL Hardware Tested Year 2000 Compliant” logo by virtue of formal
testing with, and successful completion of, the National Software Testing
Laboratories (NSTL) YMARK2000 test.* Dell will treat a failure to pass the
YMARK2000 test as a covered event under Dell's warranty for the product, subject
to the normal warranty limitations.** For a complete copy of Dell's warranty, see
the product's documentation. Dell-branded hardware products will also recognize
the year 2000 as a leap year.
*The YMARK2000 standard tests the ability of system hardware and firmware to support the transition to
the year 2000 (and to recognize leap years, when appropriate, for years 2000 through 2009 inclusive) and
not that of options, operating systems, or applications software. Dell-branded hardware products that pass the
YMARK2000 test conform to BSI-DISC PD 2000-1.
** Except for this clarification of Dell's warranty for NSTL logo hardware, all other warranties, conditions
and remedies, express or implied, relating to year 2000 readiness or compliance are disclaimed. To make a
claim under this warranty for NSTL logo hardware, customers must contact Dell prior to January 1, 2001.
Despite a system's ability to pass the YMARK2000 test, actual rollover results in specific operating
environments may vary depending on other factors including, but not limited to, other hardware, operating
systems, and applications software.